Private Visit
Private Visit
This website is operated by [Legal entity name], having its office at Doon Valley Office, [street address], Dehradun, Uttarakhand ("we", "us", "our"). For the purposes of the Digital Personal Data Protection Act, 2023, we are the Data Fiduciary for personal data collected through this website.
This policy explains what personal data we collect when you visit this website, submit an enquiry, request documents, book a site visit, or contact us. It also explains how we use that data and the rights you have.
By submitting your details on this website, you are asked to give consent for the specific purposes described below. You may withdraw that consent at any time (see Section 7).
We do not ask for, and ask you not to send, sensitive information such as bank passwords, card numbers or health information through this website.
| Category | Examples | How we collect it |
|---|---|---|
| Contact details | Name, mobile number, email address, city | Enquiry, document-request and site-visit forms; calls; WhatsApp |
| Enquiry details | Preferred visit date, questions asked, budget range, how you heard of us | Forms and conversations with our team |
| Visit details | Date and time of visit, number of visitors | Site-visit booking and attendance |
| Transaction-stage details | Identity and address documents, if you choose to proceed with a purchase | Provided by you directly, only at that stage |
| Technical data | IP address, device and browser type, pages viewed, referring source | Cookies and analytics tools (see Section 6) |
We use your personal data only for the purposes below, and only with your consent unless the law allows otherwise.
We will not use your data for any unrelated purpose without informing you and, where required, seeking fresh consent.
When you submit a form, you may choose to allow us to contact you by phone call, WhatsApp, SMS or email about your enquiry. This consent applies even if your number is registered on the National Do Not Call (DND) registry, but only for your enquiry and only for the period stated in Section 5.
Promotional updates are sent only if you separately opt in. You can stop them at any time by replying STOP, using the unsubscribe link in an email, or writing to us at the contact in Section 8.
Stopping promotional messages will not affect replies to an enquiry you have made.
We do not sell your personal data. We share it only as needed with:
Your data is stored on [servers / service providers, and location].
We use reasonable security safeguards, including restricted access, encryption where appropriate, and access logs. If a personal data breach occurs, we will inform the Data Protection Board of India and affected individuals as the law requires.
We keep personal data only as long as needed for the purpose it was collected.
| Data | Kept for |
|---|---|
| Enquiries with no further engagement | [12] months from your last interaction |
| Site-visit records | [12] months from the visit |
| Transaction documents | As long as required by law |
| Analytics data | [14] months, in aggregated or pseudonymous form |
Before we erase data because a retention period has ended, we will notify you at least 48 hours in advance where the law requires it.
We use cookies and similar technologies to keep the website working, understand how visitors use it, and measure the performance of our advertising.
| Type | Purpose | Can you refuse? |
|---|---|---|
| Essential | Core site functions and form security | No, the site needs them to work |
| Analytics | Visitor numbers and page usage, e.g. [Google Analytics] | Yes |
| Advertising | Measuring ad campaigns, e.g. [Meta Pixel, Google Ads] | Yes |
Non-essential cookies are set only after you accept them in our cookie banner. You can change your choice at any time through [cookie settings link] or your browser settings.
Under the Digital Personal Data Protection Act, 2023, you have the right to:
To use any of these rights, write to our Grievance Officer below. We will respond within [30] days.
Name: [Name]
Email: info@doonvalley.in
Address: Doon Valley Office, [street address], Dehradun, Uttarakhand
If you are not satisfied with our response, you may file a complaint with the Data Protection Board of India through its online portal.
This website is intended for adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has submitted data, contact us and we will delete it.
This website may link to maps, social media or other websites. Their privacy practices are their own, and we encourage you to read their policies.
We may update this policy from time to time. The latest version will always be on this page with its effective date. If a change materially affects how we use your data, we will inform you and, where required, seek fresh consent.
For any questions about this policy, write to info@doonvalley.in .
